Workshop: Working Across the Generations

  • 27 Apr 2019
  • 12:30 PM - 5:00 PM
  • OfficeLink Chelmsford | 321 Billerica Road, Chelmsford, MA 01824

About the Workshop

Steve Jong will present a workshop that aims to improve your communication, interpersonal, and collaboration skills by giving you a better understanding of the experiences of people of different generations.

 The workshop is interactive with discussions and exercises, and includes the following topics:

  • Demographics, surveys, and generational theory
  • Background on generations
  • Generational personas
  • Presenting information to different generations
  • Day One job success tips
  • Working with different generations
  • Looking into the (near) future

Whether you’re looking to start, advance, or maintain your career, this workshop provides a unique perspective on one of the most important factors affecting today’s workforce and your chances for success in it.

Click here to register

About the Presenter

Headshot of Steve JongSteve Jong is a Fellow of the Society for Technical Communication and the current president of STC New England. He has been a technical communicator for over 40 years. Steve has studied and presented on the effects of demographic change in the workplace for several years. 




About the Audience

This workshop is for everyone who works with, works for, or supervises people of different generations. The material covered applies to a wide range of jobs, not just technical communication. Seating is limited.


Special Offer: A full day of learning for one low price!

How do you search for and land a job? Attend two April 27 on-site workshops: (1) "Job Search Workshop: Job Seeking/Job Landing Strategies That Really Work" and (2) "Working Across the Generations," and save up to 40% off the general-admission price for a full day of workshops on valuable and unique subjects.

See the registration page for more details on the companion workshop, then select the appropriate "Two 4/27 Workshops" ticket to attend both workshops.


I'm not a technical communicator. How does this workshop apply to me?

While it contains some examples taken from technical communication, this workshop is of value to anyone who works, or expects to work with, or supervise, people of different generations.

I'm looking for my first job. Will this material help me?

Yes! This workshop will help you get off to a good start.

Is this a virtual or an on-site workshop? Will a recording be made?

This is an on-site workshop. The workshop will not be recorded.

What are my transportation/parking options for getting to and from the event?

Ample parking is available on site.

Is a meal included with the event?

A light lunch will be available from 12:30-1:00.

What's the refund policy?

You can request a refund up to one week before the workshop.

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